Privacy policy for ETravel flight booking application

Effective Date: [ 09-07-2023]

This Privacy Policy governs the manner in which ETravel collects, uses, maintains, and discloses information collected from users This Privacy Policy applies to the application and all products and services offered by ETravel

1. Information We Collect/ Access permissions:

1.1 Personal Information: We may collect personal information from you when you use our application, such as your name, email address, phone number, and payment details. This information is necessary for processing flight bookings and providing the requested services to you.

1.2 Non-Personal Information: We may also collect non-personal information about you, including but not limited to your device type, operating system, browser type, and your IP address. This information is collected to enhance our services, improve your experience with the application, and analyze trends.

1.3 We ask user to access contact list and Files/Pictures for the following reasons:

A- (Optional)The registered user on eTravel mobile application can give access to the device contact list in order to give the ability to send invitations/booking tickets.

B- (Optional)The registered user on eTravel mobile application can give access to the device Files in order to give the ability to upload booking documents and share it with Airlines companies to confirm the booking.

2. How We Use Collected Information

2.1 Personal Information: We may use the personal information we collect from you for the following purposes:

   - To process and manage your flight bookings.

   - To communicate with you regarding your bookings, updates, and any changes to your travel plans.

   - To provide customer support and respond to your inquiries.

   - To send promotional offers, newsletters, and updates about our services if you have opted to receive such communications.

   - To personalize your experience and improve our services based on your preferences and feedback.

   - To detect and prevent fraudulent activities, security breaches, or any other unlawful activities.

2.2 Non-Personal Information: The collected non-personal information may be used for analyzing user trends, tracking user interactions, and gathering demographic information for internal purposes. This information helps us improve our application, enhance user experience, and improve our marketing efforts.

3. Sharing and Disclosure of Information

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you (such as payment processors, airlines, and travel agencies). These service providers will have access to your personal information only to the extent necessary to perform their tasks on our behalf, and they are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements: We may disclose your personal information if required by law, regulations, or legal proceedings, or to protect and defend our rights or the rights of other users.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will provide notice on our website and/or the application before your information is transferred and becomes subject to a different privacy policy.

4. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no electronic transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

5.1 Opt-out: You have the choice to decline providing certain personal information or opt-out of receiving promotional communications from us. However, this may limit your ability to use certain features of the application or receive important updates.

5.2 Access and Updates: You have the right to access and update your personal information held by us. If you have any concerns or requests regarding your information, please contact us using the provided contact details.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website or within the application. We encourage you to review this Privacy Policy periodically for any updates.

By using the application, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use the application.